For the first time, customers of Grand Marina, Saigon come to Bangkok by private jet, stay at a luxury hotel, directly experience Marriott’s standard service…
At the end of May, Masterise Homes has just organized a trip to experience luxury lifestyle in Bangkok (Thailand) for 3 days and 2 nights for 40 customers of Grand Marina project, Saigon. According to the organizer, the event is not only intended to close the transaction, but also as a bridge to bring customers closer to the experience of living at a Marriott branded real estate project.
Customers all expressed their excitement when experiencing Marriott’s brand-name services for the first time. “I have been to Bangkok many times but have never experienced customer service like this. I feel satisfied with the attentive services,” said Mr. Phuoc (HCMC) – one of more than 40 customers. on a shared trip.
Special aircraft “privilege”
The experience begins with a private jet flight with Vietnam Airlines with privileges ranging from check-in counters, baggage check-in to priority boarding, quick entry at Bangkok airport. The plane also bears the imprint of the Grand Marina project, from the details of the seats to the greetings of the crew.
Riverfront branded lifestyle
During the 3 days 2 nights journey, there are various activities to simulate future luxury life at Grand Marina, Saigon. Those are Marriott-standard professional utility services at the Marriott The Surawongse project.
Customers have the opportunity to attend sunset cocktail parties at Four Seasons Bangkok, experience shopping with stylists in the famous IconSiam commercial and real estate complex or a cruise on the Chao Praya River. . People also visit branded real estate projects along the river, similar to Grand Marina, Saigon.
Exquisite service to please brand residents
Participating in the event, many customers appreciated the small details that make the trip luxurious as well as the enthusiasm of Masterise Homes – the project developer and Marriott – the hotel brand associated with the project. Grand Marina, Saigon.
“The friendly smile of the Marriott team, cold towels and a cup of coconut water dispel the May heat of the Thai capital when checking-in at the hotel. Surprise gift baskets are meticulously prepared by the team. Masterise Homes and Marriott, waiting for customers at the apartment makes me very satisfied,” shared Ms. Ngoc An, a customer participating in the event.
The sophistication and professionalism in organizing the trip has left a good impression on the future residents of Grand Marina, Saigon. Mr. Phu (customer from Hanoi) was impressed with the well-organized party and the service person’s mind.
“It can be said to take care of customers in a thoughtful way. This is also a way to give customers confidence, because just one trip, people can feel the heart of the waiter.” Mr. Phu said.
According to a representative of Masterise Homes, all customers participating in the trip to experience the luxury lifestyle have chosen to become the owners of Marriott and JW Marriott apartments at Grand Marina, Saigon on the night of the gala opening at the end of the trip. .
Video of Marriott’s branded lifestyle experience: