Implementing Resolution No. 28-NQ / TW of the XII Central Executive Committee, aiming to build a modern and professional social insurance industry in Vietnam, for the satisfaction of participants and beneficiaries. policies, Vietnam Social Security always drastically promotes the application of information technology and digital transformation in all fields of operation of the industry.

In order to continue to provide public services and utilities to the people and employers, perform the tasks assigned by the Government and the Prime Minister, recently, Vietnam Social Security has taken the initiative and actively deploying online public services (DVC); is highly appreciated by the Government and the Prime Minister and recognized and supported by the people and employers.

In particular, Vietnam Social Security has just issued Document No. 3968 / BHXH-IT to add 9 additional level 4 online public services for organizations and individuals on the public service portal of the industry. Thus, Vietnam Social Security has completed providing 100% of level 4 public services for the administrative procedures of the sector.

This event has a particularly important meaning, bringing many benefits to people and businesses. Accordingly, only need a computer or smartphone connected to the Internet to be able to do these public service Vietnam social insurance industry anywhere, anytime. Organizations and individuals can go through 11 I-VAN houses (providers of electronic transaction declaration services in the field of social insurance) or directly perform the above actions.

Electronic transaction portal of Vietnam Social Insurance industry at: https://dichvucong.baohiemxahoi.gov.vn; help to cut down the time and costs of people and businesses in transactions with the social insurance agency. In 2020, the industry has received and processed more than 81 million electronic transaction records.

Expected in the first quarter of 2021, Vietnam Social Security will complete the provision and integration of 100% level 4 public services of the industry on the National Public Service Portal.

In addition, Vietnam Social Security also actively implements connection and supply integration 15 public service industry and public service connection on the Gate public service Country: 10 public service according to Decision No. 411 / QD-TTg dated 24/3/2020 of the Prime Minister approving the List public service integration, provided on the Gateway public service Country 2020; 3 public service according to Decision No. 15/2020 / QD-TTg dated 24/4/2020 of the Prime Minister on the implementation of policies to support people facing difficulties caused by the Covid-19 pandemic; 1 online payment service to pay compulsory social insurance, health insurance, unemployment insurance; 1 joint procedure with the Ministry of Labor, War Invalids and Social Affairs to support enterprises to register, adjust the payment of social insurance, health insurance, unemployment insurance, occupational accident and disease insurance and report on the employment situation.

At the same time, in order to promote the implementation of online services of the industry on the National DVC Portal, on October 8, 2020, Vietnam Social Security issued Official Letter No. 3187 / BHXH-IT on the implementation of public services. on the National DVC Portal. In particular, guide the units to register for accounts and use the DVCs, online payment services on the National DVC Portal to units in the industry and employers across the country.

The report of the Vietnam Social Security said that as of December 23, 2020, Vietnam Social Security received and processed more than 9,000 online transactions on the National DVC Portal, in which: Receiving and re-issuing cards Health insurance was damaged or lost for 2,616 cases; 5,859 successful online payment transactions (renewal payment of health insurance card according to household for 4,022 cases; further payment of voluntary social insurance for 1,706 cases; payment of compulsory social insurance, health insurance and unemployment insurance is 131 cases); received and processed 916 dossiers to request support due to the Covid-19 influence.

Le Kim Lien