According to Ms. Tran Uyen Phuong, the unit focuses on developing human resources to create a sustainable and fast-growing business foundation for the billion-dollar goal.
At the end of the first quarter of 2022, Tan Hiep Phat maintained the production situation, many business indicators were more positive compared to the same period last year. Tran Uyen Phuong, Deputy General Director of Tan Hiep Phat said that with the growth momentum, Tan Hiep Phat is confident in its goal of becoming one of the leading Vietnamese beverage enterprises in Asia. To promote this plan, the group focuses on building internal resources for the collective – the foundation to build an empire reaching out to the region.
“Everyone has a role in the organization like every screw is important to the machine. If one screw is loose, the machine can collapse, if one employee makes a mistake, the whole company can be interrupted. Tan Hiep. Phat is today thanks to the collective to create results, so we always focus on continuously improving the human resources policy and operating system, improving the working environment, striving to help every employee develop. self-development,” said Ms. Tran Uyen Phuong – Deputy General Director of Tan Hiep Phat.
Established in 1994, Tan Hiep Phat’s development journey revolves around 7 core values: customer satisfaction; international standard quality; responsible to the community and society; Nothing is impossible; mastery at work; today must be better than yesterday but not equal to tomorrow; integrity.
Ms. Uyen Phuong emphasized that this is also the value system that helps promote the capacity of each employee and makes a difference for Tan Hiep Phat. Entering the company, each person will be presented with a development process from recruitment to retirement. Each development milestone has clear criteria on capabilities, achievements, job management skills… Even if you don’t belong to the Tran family, you can still become a CEO if you meet the requirements.
The company’s leadership always affirms that every individual has the conditions to develop themselves, strengthen the team and grow the organization. This commitment is realized by the opportunity to participate in a series of training courses from job expertise to soft skills, leadership ability with international experts selected and invited by Tan Hiep Phat to Vietnam.
Ms. Uyen Phuong added: “This year, according to our strategic consulting unit, Tan Hiep Phat has implemented the strategy, transforming it into a set of leadership capabilities tailored for its development roadmap. from a professional organization in leadership research in the world, there is an evaluation and training center to give feedback to employees.The consulting team was quite surprised that we came this far because even the collectives Multinational delegations have also only implemented this model at their headquarters for the past three years to strengthen the senior management team.
New management personnel will always have a companion, support internal connection, learn about work and grasp the culture and core values to quickly integrate. According to the career development process, this employee will be able to participate in training courses suitable to his/her abilities and tasks and regularly rotate to add more knowledge and different perspectives on an issue. Senior leaders will have the opportunity to participate in more specialized training courses, assign many challenges to practice and overcome themselves.
Not only learning through theory, daily work and new projects are the most effective practical training classes for employees. Like the story of Tran Thi Thu Ha (Number One Chu Lai Factory) in the role of measuring materials in the QC department. From a fresh graduate who couldn’t distinguish ingredient codes, clumsy manipulation that caused loss of raw materials, after 4 months she was able to accurately weigh each gram, ensuring strict physicochemical criteria, a I neatly weighed the material drum of more than 200 kg.
Now, Thu Ha talks about each ingredient she works with every day with a proud voice. Like 2E with its sweet taste, 3E is “flashy” making her boss many times in the middle of the night have to go to the company to fix problems, 4E is often confused with 3E when placed on a pallet… Difficult times or not in time Taking a batch of ingredients from the manufacturer, Ha always has colleagues to support
“The company helps me gain more life and work experience – lessons that no book can teach,” Ha said.
Mr. Ton at Number One Hau Giang factory said that paralleling the training process is periodically assessing job performance and personal development, through public evaluation criteria to record achievements and rank them. type. Those with good achievements will be recognized in front of the team, increase their salary and take up a corresponding position.
“Thanks to that, no matter in any department, as long as you make efforts and deserve it, all contributions will be recognized and honored,” he said.
One of the core values that the unit always focuses on is “today is better than yesterday but not as good as tomorrow”, so the working process promotes creativity and improvement. All processes are standardized so that employees clearly understand each work item, maximum time to complete; When problems arise, they can propose change initiatives through the system of improvement tools.
All opinions of employees will be heard through many different channels. Through the intranet system, each person can contact the highest level when there is a problem to be presented.
The female deputy general recounts a story that impressed her, that is, when jogging in the factory and talking with an employee, he said that there was a very pressing matter but only talked to Phuong or Uncle Thanh. When she heard that, she laughed, because running together for more than 15 minutes, he did not know that the person next to him was the Vice President. Since that occasion, Ms. Uyen Phuong has been more attentive to talking with employees, organizing many livestreams, increasing interaction with people to promptly grasp the psychology and emotions of employees and the operation of the company.
“In order to promote the development of each employee, besides systematic discipline, Tan Hiep Phat culture construction company is a big family, colleagues consider each other as relatives, so: your success is your happiness. My happiness is not my threat,” Phuong said.
This is further evidenced in the 125 “3 places” days in 2021: everyone eats, sleeps, works, shares each other’s smallest things. The leadership team always tries to spread the positive fire to each member, so that they can rest assured to complete the task.
Last year, despite many difficulties due to Covid-19, the company still fulfilled its commitment “not to cut wages and bonuses”. The unit even raised the remuneration regime as a way to recognize the contribution and efforts during the pandemic.
“Keeping competitive without affecting the lives of employees is a difficult problem, but we are confident that we are doing and doing better every day,” Phuong said.