Vietnam Airlines and Pacific Airlines sell one million VND tickets priced at VND 88,000 to February 28 for domestic flights, equivalent to VND 567,000 one way including taxes and fees.
The program applies to customers with itineraries departing from now to December 31, except for some peak periods. Passengers can exchange tickets with an unlimited number of changes before the flight date (exchange fee of VND 500,000 per ticket) and one piece of checked baggage 23 kg with other accompanying conditions.
Customers buy tickets at a price of 88,000 VND one way (equivalent to 567,000 VND including taxes and fees) on domestic flights operated by Vietnam Airlines and Pacific Airlines. The total number of seats open for sale to both firms is one million seats. Preferential tickets are sold at website, mobile application, ticket office, official agent of Vietnam Airlines and Pacific Airlines.
According to a representative of Vietnam Airlines, the safety and support needs of customers are the top priority. Therefore, the airline always has a policy to support and protect the interests of customers on a case-by-case basis when tickets are affected by Covid-19.
In order to ensure the health of passengers and workers, Vietnam Airlines said it has strictly implemented disease prevention measures across the domestic network. Specifically, passengers must make medical declarations and measure their temperature before the flight, the airline refuses to transport passengers with abnormal health conditions. Passengers and crew wear masks throughout the journey. The airline installs a disinfection mat at the boarding gate, provides antibacterial hand wipes to all passengers on board, uses HEPA filters to filter the sterile air on board, and disinfects the aircraft at the end of the day. international standard solution.
In addition, from February 17, Vietnam Airlines added measures to prevent epidemics for flights from Hanoi when the number of passengers from Hanoi flying to the southern provinces after Tet increased. The airline also noted that the health authorities in Ho Chi Minh City will randomly select a number of passengers on flights arriving from Hanoi, Quang Ninh, and Hai Phong to get a sample of oropharyngeal fluid for Covid-19 screening right at Tan Son Nhat.
For flights from Hanoi, passengers are served by ground staff, crew equipped with three or more disposable medical masks (instead of antibacterial fabric masks), medical gloves. two layers (instead of one layer medical gloves). Passengers are served pre-packaged meals to limit contact with many times.
“Passengers need to carry out medical declaration, temperature measurement before departure and use a mask during the journey. Vietnam Airlines may refuse to carry if the passenger does not meet these regulations”, the representative Vietnam National Airlines said.
Vietnam Airlines also disinfects aircrafts departing from Hanoi to Da Nang, Ho Chi Minh City right after landing with solutions of international standards. For other destinations, the plane is sprayed with disinfection as soon as it returns to airports based in Hanoi, Da Nang and Ho Chi Minh City.