Napas accompanies the national public service portal


Napas has connected and provided payment by card and bank account for many essential public services on the national public service portal.

The Government Office has held a preliminary review of the operation of the National Public Service Portal for a year and announced four public services, bringing the total number of administrative procedures to be provided with public services to 2,700. The integration and provision of these 4 public services saves the society about 1,376 billion VND a year, bringing the total cost of implementing online public services on the national public service portal since the implementation. up to now about 8,000 billion VND a year.

The national public service portal is operated on payment platforms connected with 4 banks (Vietcombank, Vietinbank, Agribank, BIDV), 6 payment intermediaries including Vietnam National Payment Joint Stock Company. South – NAPAS and the national e-commerce payment system (Keypay). Accordingly, it allows individuals and organizations to make non-cash payments from accounts of 43/46 banks (except for some foreign banks) for 5 types of payment including penalty collection. traffic; administrative procedure charges and fees; taxpayer; payment of social insurance and health insurance; pay electricity bills for services at 12 ministries, branches and 51/63 provinces and centrally run cities.

Mr. Nguyen Quang Hung – Chairman of Napas’s Board of Directors signed a commitment to accompany the operation of the national public service portal serving people and businesses.

Napas, as a provider of retail payment infrastructure for the economy, performs the task assigned by the State Bank to integrate with the national public service portal and complete the connection to the public service portal. family after 20 days since the official handshake. Up to now, Napas has connected and provided payment services by card, bank account for essential public services, including payment of social insurance, health insurance, health insurance, payment of fines for violations. information and payment of land financial obligations. With this result, 100 million cardholders of more than 40 Napas member banks have access to level 4 public services through the national public service portal.

In 2020, in response to Covid-19, Napas has accompanied commercial banks, seriously implementing the Prime Minister’s instructions on urgent tasks and solutions to overcome difficulties for production. Business, ensuring social security through free and discount programs for direct payments to people and businesses for online payment transactions, including payments for public services made above. national public service portal, public service portal of ministries, branches and localities. Through two fee reductions, 63% of the number of interbank payment transactions will be exempted or reduced service fees with the total reduced fee in 2020 up to 1,004 billion VND.

Mr. Nguyen Dang Hung - Deputy General Director of Napas received a Certificate of Merit from the Office of the Government acknowledging NAPAS's efforts in connecting and providing payment services on the national public service portal in 2020.

Mr. Nguyen Dang Hung – Deputy General Director of Napas received a Certificate of Merit from the Office of the Government acknowledging Napas’s efforts in connecting and providing payment services on the national public service portal in 2020.

With the above positive contributions, Napas is one of the units awarded certificates of merit by the Office of the Government, the Minister-Chairman of the Government Office, acknowledging Napas’s efforts in connecting and providing sound services. payment on the national public service portal in 2020.

The statistics of non-cash payment transactions via Napas’s clearing and switching system in 2020 increased 75% in volume and 121% in value compared to 2019. Cash spending transactions decreased. Significantly, the number of cash transactions (ATM withdrawal) recorded through the Napas system decreased from 42% in 2019 to 26% in 2020.

At the conference, Napas and a number of banks and payment intermediaries signed commitments to accompany, build and develop the national public service portal, including a commitment to reduce and free payment of DVC transactions. 2021.

In 2021, Napas will continue to focus its resources on expanding public service fee and fee payment services to all localities connected to the national public service portal, in parallel to expanding payment for school fees, hospital fees and public services of the Ministry of Transport and the Ministry of Construction according to the roadmap of the Government Office.

Vu Khanh

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